Returns & Exchanges

At aprivate, we strive for perfection in every garment, but if you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects your personal style with absolute confidence and comfort.

1

Initiate Your Request

Log into your aprivate account and select the order you wish to return to receive a unique Return Authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Attach the Label

Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing